Joanna Austen

Contact me
www.utherworld.com

During my employment, I have retained and enhanced the skills I had as an employee. I feel my strengths lie in my ability to communicate at all levels, work extremely well and thrive under pressure. I enjoy a challenge and I am a very logical and methodical individual.


Education

2002 – 2005

BA (hons) Design for Interactive Media 2:1
University of Gloucestershire

2000 – 2002

BTEC ND Graphic Design (distinction) and As level Art (c)
Milton Keynes College

1995 – 1999

9 GCSEs including English and Maths
Buckingham Secondary School.



Work Experience

April 08 - Current

Web Leasing Ltd
I’m currently working as a web designer at this Cardiff based company. So far my duties have included logo design, initial web designs and creating web pages from hand coding HTML and CSS as well as creating business cards and web banners.

Aug 06 - April 08

Kbase Connect – Web solutions consultancy
I worked as a web designer at this Bristol based web development company. My duties included logo design, initial web designs and creating web pages from hand coding HTML and CSS as well as creating projects and games in Flash.
Below are examples of the sites I produced while working here:
Tollgate Hire
BNI Knight
GR Autos
UV Shop
In Earths Image
Spaways
The Bathroom Shop

Feb 06- Aug 06

Capita Life & Pension Services
Responsibilities involve either contacting or taking calls to/from existing and new customers. Calls range from product enquiries, on-going claims & personal information taking. Also being part of a pilot scheme for Legal and General involving calling customers and completing the underwriting for their insurance. Have had full training in Data Protection, Money Laundering and product knowledge for insurance and pensions.

October 05 – Jan 06

Customer Services Administrator
Working within a new concept store my duties include managing cash and paperwork relating to colleagues and customers alike. Setting up terminals with the correct floats, preparing money for collection, checking the contents of the safe and managing sundry income and expenditure.

July 05 – September 05

JWT – London based branding and advertising company
I did work experience here temporarily to gain some insight into the media industry. I been worked on a flash based website for a new company called THATDESIGN and a launch campaign for a new hydrating drink. I also been attended meetings and generally helped out.

June 2004 - June 2005

H-Samuels sales associate
Part time job to fund myself through university. Involves advising customers on jewellery and repairs. Selling product and insurance.



Interests

I have always had a great interest in computers, even running my own web community a few years ago. I attend my local gym regularly and also enjoy playing badminton. Other hobbies include reading and watching dvds. Part of my degree also dealt with how to run your own business and good project management.


Skills

Computer programs I use include

  • Adobe Photoshop
  • Adobe Illustrator
  • Adobe Flash
  • Adobe Dreamweaver
  • Adobe Director
  • Adobe Fireworks
  • QuarkXPress
  • Adobe Premier
  • Lightwave

References on request